Welcome to Partylantis! By accessing our website or purchasing our products, you agree to abide by the following Terms & Conditions. Please read them carefully before placing an order.
1. Products & Services
Partylantis offers a curated range of gifting solutions, including:
• Gift Hampers
• DIY Party Boxes
• Floral Gifting
• Cakes
All products are subject to availability. We reserve the right to modify, discontinue, or change pricing at any time without prior notice.
2. Orders & Payments
• Orders must be placed through our official website or Instagram page.
• Full payment is required at the time of purchase.
• We accept UPI, credit/debit cards, net banking, and other available payment options.
• Orders will be processed only after payment confirmation.
3. Customization & Special Requests
• Customers must provide complete and accurate details for personalized orders.
• Once an order is confirmed, modifications may not be possible.
• Custom orders may require longer processing times, depending on design complexity.
4. Delivery & Shipping
• Delivery timelines may vary based on location and product type.
• Estimated delivery dates will be provided at checkout.
• While we strive for timely deliveries, we are not liable for delays caused by unforeseen circumstances (e.g., weather conditions, strikes, courier issues, etc.).
• Customers must ensure the shipping address provided is accurate. We are not responsible for failed deliveries due to incorrect or incomplete addresses.
5. No Return & No Exchange Policy
At Partylantis, we take pride in delivering high-quality, thoughtfully curated gifts. Since most of our products are custom-made or perishable, we do not accept returns or exchanges under any circumstances.
• All sales are final once an order is placed and confirmed.
• Every product undergoes a thorough quality check before dispatch.
• If you receive a damaged or incorrect product, please report it within 24 hours of delivery, along with clear photos or videos for our review.
• We will address concerns at our discretion, but returns, exchanges, or refunds will not be offered.
6. Cancellations & Refunds
• Orders may be canceled within 2 hours of placement only.
• No cancellations, modifications, or refunds will be accepted after this window.
• If applicable, refunds will be processed within 7–10 business days.
7. Liability & Disclaimers
• Partylantis is not responsible for allergic reactions or sensitivities related to products such as cakes or flowers.
• Customers are responsible for reviewing product descriptions and ingredients before placing an order.
• We do not guarantee the longevity of perishable items beyond the expected timeframe of use.
8. Intellectual Property
All images, designs, and content featured on our website and social media platforms are the intellectual property of Partylantis. They may not be copied, reproduced, or used without written permission.
9. Privacy & Data Protection
• Your privacy is important to us. We collect and use your personal information solely for order processing and customer support.
• We do not share your data with third parties without your consent.
10. Amendments & Updates
Partylantis reserves the right to update these Terms & Conditions at any time. Customers are encouraged to review this page periodically to stay informed of any changes.
11. Contact Information
For any queries or concerns, feel free to contact us at:
Email: celebrate@partylantis.com
By placing an order with Partylantis, you confirm that you have read, understood, and agreed to the above Terms & Conditions.